Starting March 1, 2022, Medicaid enrollees will be able to select a new managed care plan as part of the Ohio Medicaid Next Generation rollout. Selections made beginning March 1st will go into effect on July 1, the go-live date for Medicaid Next Generation.
Members have seven managed care plans to choose from: Buckeye Community Health Plan, CareSource, Molina Healthcare, UnitedHealthcare Community Plan, AmeriHealth Caritas, Humana, and Anthem Blue Cross and Blue Shield.
Starting March 1, members can choose their plan by visiting the Ohio Medicaid Consumer Hotline Portal at members.ohiomh.com, or by calling the Ohio Medicaid Consumer Hotline at 800-324-8680.
If members are not ready to make a plan selection yet, members should be sure to update their contact information so they receive important notices. Here are the ways members can update their information:
· CALL: Call (844) 640-6446. After selecting the option for their preferred language, members should select option 2 and they will be prompted to enter their zip code.
· CLICK: Individuals with an existing Self-Service Portal (SSP) account can report changes online at https://ssp.benefits.ohio.gov. After logging in, they will click the Access my Benefits tile, then click Report a Change to my Case from the drop down and follow the prompts.
· CONTACT: Contact their County Department of Job and Family Services (CDJFS). Ohio Medicaid members can find their CDJFS by viewing the County Directory at https://jfs.ohio.gov/County/County_Directory.stm.